Terms of Service

By creating an account, accessing, or using the Ollegacy platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

If you do not agree to these Terms, do not use the Service.

Ollegacy provides a software-as-a-service (SaaS) platform that allows organisations ("Organisations") to create and manage private digital communities for their members, including alumni associations, churches, nonprofits, schools, and professional networks.

The Service includes member directory management, event and meeting scheduling, community forums, peer support walls, fundraising campaigns, and related features as described on the pricing page.

You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You must notify us immediately at support@ollegacy.com if you suspect unauthorised access to your account.

You must be at least 13 years of age to use the Service. Organisations are responsible for ensuring their members meet applicable age requirements.

You agree not to use the Service to:

• Violate any applicable law or regulation
• Upload, transmit, or distribute harmful, abusive, defamatory, or illegal content
• Harass, threaten, or intimidate other users
• Impersonate any person or entity
• Attempt to gain unauthorised access to the Service or other users' accounts
• Introduce malware, viruses, or any other malicious code
• Use the Service for spam, phishing, or unsolicited commercial communications
• Scrape, crawl, or harvest data from the Service without our prior written consent
• Use the Service for any purpose that competes with Ollegacy

Ollegacy reserves the right to suspend or terminate accounts that violate this Acceptable Use Policy.

Starter plan: Free of charge. No credit card required.

Paid plans (Growth, Professional): Charged monthly or annually as selected. Prices are as displayed on the pricing page at the time of subscription.

Billing: Subscriptions are billed in advance via Stripe. By subscribing, you authorise Ollegacy to charge your payment method on a recurring basis.

Cancellation: You may cancel your subscription at any time from your admin dashboard. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial periods.

Failed payments: If payment fails, we will attempt to notify you and retry. Access to paid features may be suspended after 7 days of non-payment.

Price changes: We will provide at least 30 days' notice of price changes via email.

Ollegacy facilitates fundraising campaigns on behalf of Organisations via Stripe Connect. Organisations must complete Stripe's identity verification before enabling donation payments.

Platform fees: Ollegacy charges 0% platform fees on donations. Standard Stripe processing fees apply (typically ~2.9% + $0.30 per transaction).

Donor service tip: At checkout, donors are presented with an optional service tip to Ollegacy. This tip is voluntary, is paid directly to Ollegacy's operating company, is not a charitable contribution, and is separate from the donation. The recipient and amount are displayed clearly before payment.

Ollegacy is not responsible for the fundraising activities of Organisations or for the fulfilment of any pledges or campaign commitments.

Platform: Ollegacy and its licensors own all rights, title, and interest in the Service, including all software, designs, trademarks, and documentation.

Your content: You retain ownership of all content you upload to the Service ("User Content"). By uploading content, you grant Ollegacy a limited, non-exclusive, worldwide licence to store, display, and transmit your content solely as necessary to provide the Service.

You represent that you have all necessary rights to the content you upload and that it does not infringe any third-party intellectual property rights.

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated by reference into these Terms.

Organisations are responsible for obtaining appropriate consent from their members to process personal data through the Service, and for complying with applicable data protection laws (including GDPR where applicable).

We target 99.9% uptime for the Service. Planned maintenance windows will be communicated via the status page. Ollegacy is not liable for downtime caused by third-party service providers (cloud infrastructure, payment processors, email providers) or events outside our reasonable control.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. OLLEGACY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OLLEGACY'S TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER OR RELATED TO THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO OLLEGACY IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100 USD.

IN NO EVENT SHALL OLLEGACY BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Either party may terminate this agreement at any time. Ollegacy may suspend or terminate access to the Service for violation of these Terms, non-payment, or any conduct that Ollegacy determines, in its sole discretion, is harmful to the Service or other users.

Upon termination, your right to access the Service ceases immediately. You may request an export of your community data within 30 days of termination. After 30 days, data may be permanently deleted.

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions. Any disputes shall be resolved exclusively in the state or federal courts located in Delaware.

We may update these Terms from time to time. We will notify active users of material changes at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

For questions about these Terms, contact us at: