Legal
Terms of Service
Last updated: August 3, 2026
1. Acceptance of Terms
By creating an account, clicking "I agree", accessing, or using the Ollegacy platform or any of its features (collectively, the "Service"), you agree to be legally bound by these Terms of Service ("Terms"). These Terms constitute a binding legal agreement between you and Transversal Group LLC.
If you are accepting these Terms on behalf of a company, organisation, or other legal entity ("Organisation"), you represent and warrant that you have full legal authority to bind that entity to these Terms. If you do not have such authority, or if you do not agree to these Terms, you must not use the Service.
If you do not agree to these Terms in their entirety, you must immediately cease all use of the Service and close your account.
2. Definitions
For purposes of these Terms:
- "Company", "Ollegacy", "we", "us", "our" means Transversal Group LLC, a limited liability company incorporated in the State of Florida, United States, operating under the trade name "Ollegacy".
- "Service" means the Ollegacy SaaS platform, including the web application at ollegacy.com, the API, all features, content, and documentation.
- "Organisation" or "Tenant" means a company, association, faith-based organization, nonprofit, school, or other entity that has registered an Ollegacy account to manage a community portal for its members.
- "Organisation Admin" means an individual authorised by the Organisation to manage its Ollegacy account, including adding or removing members, configuring settings, and managing subscriptions.
- "Member" means an individual who has been invited to or joined a community portal managed by an Organisation on the Service.
- "User" means any Organisation Admin or Member accessing the Service.
- "User Content" means any text, images, files, data, or other material uploaded, posted, or transmitted through the Service by any User.
- "Subscription" means a paid plan granting an Organisation access to additional features of the Service.
- "Subscription Fees" means the recurring charges for a paid Subscription plan.
3. Description of Service
Ollegacy provides a multi-tenant software-as-a-service platform that enables Organisations to create, manage, and operate private digital community portals. The Service includes:
- Member directory with profile management, photo uploads, and location data
- Event creation, scheduling, and RSVP management
- Meeting scheduling with recurrence options and attendance tracking
- Community forum with thread creation, replies, and moderation tools
- Peer support wall with privacy controls and solidarity reactions
- Fundraising campaign management with Stripe Connect-powered donation collection
- Birthday tracking and automated wish notifications
- Member invitation and approval workflows
- Admin dashboard with community analytics and member management
- Organisation-wide settings, branding, and community type presets
Ollegacy reserves the right to add, modify, or remove features at any time, with reasonable notice for changes that materially reduce functionality available to paying Subscribers.
4. Accounts & Registration
Accuracy: You must provide accurate, complete, and current information when creating an account and must keep that information updated at all times.
Credentials: You are solely responsible for maintaining the confidentiality of your login credentials. You must not share credentials with any third party. You accept full responsibility for all activity under your account.
Password requirements: Passwords must be at least 12 characters and must not be a commonly used password. You agree to choose a strong, unique password and to change it promptly if you believe it has been compromised.
OAuth sign-in: If you choose to sign in using Google or LinkedIn, you authorise Ollegacy to receive your name, email address, and account identifier from those providers. You are responsible for managing those connections via your Google or LinkedIn account settings.
Unauthorised access: You must notify us immediately at legal@ollegacy.com upon discovering or suspecting any unauthorised access to your account.
Age requirement: You must be at least 13 years of age to register. Organisations are solely responsible for ensuring that all Members they admit meet the applicable minimum age requirements in their jurisdiction. In the EU, the applicable age of digital consent may be 16 in certain member states; Organisations operating in the EU must comply with their national threshold.
One account per Organisation: Each Organisation may only register one active primary account. Creation of multiple accounts to circumvent plan limits is grounds for immediate termination.
Email verification: Upon registration, you will receive a verification email to the address you provided. You must verify your email address before accessing the full dashboard. Ollegacy reserves the right to suspend or permanently delete any account whose email address has not been verified within 30 days of registration.
Automated, fraudulent, and spam accounts: Ollegacy reserves the right to suspend or permanently delete, without prior notice and without liability, any account that we reasonably determine to have been created by automated means, using false or fictitious identifying information, for the purpose of spam or abuse, or otherwise in bad faith. This includes accounts confirmed to have been created by bots or scripts. Where an affected account holds data belonging to real individuals, we will make reasonable efforts to notify the account holder before deletion.
5. Acceptable Use Policy
You agree that you will not, and will ensure your Members do not, use the Service in any manner that:
- Violates any applicable local, national, or international law, regulation, or treaty
- Infringes the intellectual property, privacy, or other legal rights of any person or entity
- Uploads or distributes content that is unlawful, harmful, abusive, defamatory, obscene, hateful, or racially offensive
- Harasses, bullies, intimidates, threatens, or stalks any individual
- Impersonates any person, entity, or Ollegacy representative
- Attempts to gain unauthorised access to any part of the Service, any account, computer system, or network
- Introduces, transmits, or stores malware, viruses, ransomware, spyware, or other malicious code
- Engages in spam, phishing, or unsolicited commercial communications
- Reverse engineers, decompiles, or otherwise attempts to derive the source code of the Service
- Scrapes, crawls, or harvests data from the Service by automated means without express prior written consent
- Uses the Service to build a competing product or to benchmark for the benefit of a competitor
- Circumvents any security feature, access control, or rate-limiting mechanism
- Places a disproportionately large load on Service infrastructure, including denial-of-service attacks
- Facilitates or encourages any third party to do any of the above
Ollegacy reserves the right to investigate any suspected violation and to suspend or terminate any account found in violation, without prior notice and without liability.
6. Subscription Plans & Payment
Plans: The Service is offered on the following plans, subject to the features and limits on the pricing page:
- Starter: Free of charge. No credit card required. Subject to usage limits.
- Growth: Monthly or annual subscription. Subject to published pricing.
- Professional: Monthly or annual subscription. Subject to published pricing.
Billing: Paid Subscriptions are billed in advance via Stripe, Inc. By subscribing, you authorise Ollegacy to charge your designated payment method on a recurring basis until you cancel. All charges are in United States Dollars (USD).
Taxes: Subscription Fees are exclusive of applicable taxes, levies, or duties imposed by any taxing authority. You are responsible for all applicable taxes associated with your Subscription.
Auto-renewal: Subscriptions automatically renew at the end of each billing period unless cancelled prior to the renewal date.
Cancellation: You may cancel at any time via your admin dashboard. Cancellation takes effect at the end of the current paid billing period. No refunds are issued for partial periods.
Downgrade: Downgrading to a lower-tier plan takes effect at the end of the current billing period. Data exceeding the limits of the lower plan may become inaccessible.
Failed payments: If a payment fails, Ollegacy will notify you and retry over 7 days. If unresolved, access to paid features may be suspended. Your data will be retained for a further 30 days during which you may resolve payment or export data.
Price changes: We will provide at least 30 days' advance notice of any price increase via email. Continued use after the new price takes effect constitutes agreement to the new pricing.
7. Fundraising, Donations & Stripe Connect
Stripe Connect requirement: To enable donation payments, Organisations must connect a Stripe account via Stripe Connect Standard OAuth and complete Stripe's identity verification (KYC). The Organisation is solely responsible for compliance with Stripe's terms of service.
Tip-only model: Ollegacy charges 0% platform fees on donation amounts. Organisations receive 100% of every donation (net of Stripe processing fees). Ollegacy's sole revenue from donation transactions is an optional donor service tip — a separate, voluntary line item displayed clearly at checkout before payment is confirmed. The tip is paid directly to Transversal Group LLC and is not a charitable contribution.
Stripe fees: Standard Stripe processing fees (approximately 2.9% + $0.30 per card transaction; subject to change by Stripe) are deducted before funds reach the Organisation's connected Stripe account.
Payouts: Donation funds transfer to the Organisation's Stripe account per Stripe's standard payout schedule. Ollegacy has no control over Stripe payout timing or any holds Stripe may impose.
Pledges: Where a campaign supports pledge-only mode, pledges are non-binding commitments and are not automatically charged. Organisations are responsible for collecting on pledges independently.
Disclaimers: Ollegacy is not responsible for: (a) the fundraising activities of Organisations; (b) fulfilment of any pledges or campaign promises; (c) the tax treatment of donations received by Organisations; (d) any failure of Stripe's payment infrastructure. Donors should direct refund requests to the Organisation. Organisations are solely responsible for issuing refunds and any tax receipts to donors.
Suspension: Ollegacy reserves the right to disable fundraising features for any Organisation that violates this section, engages in fraudulent activity, or fails Stripe's verification requirements.
8. Data Processing & Privacy
Our collection and use of personal data is governed by our Privacy Policy, incorporated into these Terms by reference.
Organisation as Data Controller: With respect to Member personal data, the Organisation is the data controller and Ollegacy is the data processor. Organisations are solely responsible for: (a) having a lawful basis to collect and process Members' personal data through the Service; (b) providing Members with a compliant privacy notice; (c) obtaining any required consent; and (d) responding to Member data subject requests.
Data Processing Agreement: Organisations processing personal data of individuals in the European Economic Area (EEA) or United Kingdom must execute our Data Processing Agreement ("DPA"), available at ollegacy.com/dpa. By using the Service after the DPA's effective date, EEA/UK Organisations are deemed to have accepted it.
Member data use restriction: Ollegacy processes Member data solely on documented instructions from the Organisation and does not use Member data for its own marketing or advertising.
9. Intellectual Property
Ollegacy IP: Ollegacy and its licensors own all right, title, and interest in the Service, including all software, algorithms, interfaces, designs, trademarks, logos, and documentation. These Terms grant no ownership interest in the Service. The Ollegacy name and logo may not be used without prior written permission.
Licence to use: Subject to compliance with these Terms and payment of applicable Fees, Ollegacy grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service solely for your internal business purposes during the term of your Subscription.
Your User Content: You and your Members retain all ownership of User Content. By uploading User Content, you grant Ollegacy a limited, non-exclusive, royalty-free, worldwide licence to host, store, reproduce, display, and transmit that content solely as necessary to operate and provide the Service. This licence terminates when you delete the content or close your account, subject to reasonable backup and caching periods.
Content representations: You represent and warrant that: (a) you own or have all necessary rights to upload and use User Content through the Service; (b) User Content does not infringe any third-party copyright, trademark, patent, trade secret, privacy, or other right; and (c) User Content complies with these Terms.
DMCA: If you believe User Content on the Service infringes your copyright, send a written notice to legal@ollegacy.com with the information required by 17 U.S.C. § 512(c)(3).
Feedback: Any Feedback (suggestions, ideas, improvements) you provide to Ollegacy is granted to us on a perpetual, irrevocable, worldwide, royalty-free basis to use, incorporate, and commercialise without restriction or compensation to you.
10. Confidentiality
Definition: "Confidential Information" means any non-public information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature and circumstances of disclosure.
Obligations: Each Recipient agrees to: (a) hold the Discloser's Confidential Information in strict confidence using at least the same care used for its own confidential information, but no less than reasonable care; (b) not disclose Confidential Information to any third party without the Discloser's prior written consent; and (c) use Confidential Information only for purposes permitted under these Terms.
Exclusions: Confidentiality obligations do not apply to information that: (a) becomes publicly known through no fault of the Recipient; (b) was already known to the Recipient without restriction; (c) is independently developed without use of Confidential Information; or (d) is required to be disclosed by law or court order, provided the Recipient gives reasonable advance notice.
11. Service Availability & SLA
Uptime target: Ollegacy targets 99.5% monthly uptime for the Service, measured as the percentage of minutes in a calendar month during which the Service is available, excluding Scheduled Maintenance.
Scheduled Maintenance: Ollegacy will provide at least 24 hours' advance notice via email or status page for scheduled maintenance windows. Scheduled Maintenance is excluded from uptime calculations.
SLA exclusions: The Uptime SLA does not apply to downtime caused by: (a) failures of third-party infrastructure providers (Railway, Vercel, Stripe, Resend, or Backblaze); (b) your acts or omissions, including API overloading or misconfiguration; (c) denial-of-service or other malicious third-party attacks; (d) force majeure events per Section 17; or (e) factors outside Ollegacy's reasonable control.
Sole remedy: In the event of a verified SLA breach, your sole remedy is a service credit equal to 5% of that month's Subscription Fee per full percentage point below the SLA target, up to a maximum credit of 30% of that month's fee. Credits must be requested within 30 days of the incident and are applied to future invoices; they are non-refundable as cash.
Status page: Current and historical service status is published at status.ollegacy.com.
12. Third-Party Services
The Service integrates with third-party services including Stripe (payments), Google and LinkedIn (authentication), Railway (cloud infrastructure), Vercel (CDN and frontend hosting), Resend (transactional email), and Backblaze B2 (file storage). These services are governed by their own terms and privacy policies.
Ollegacy does not control and is not responsible for the availability, accuracy, security, or conduct of any third-party service. Interactions with third-party services are at your own risk. Ollegacy will not be liable for damages or losses arising from disruptions, errors, or security incidents involving third-party services, including payment processing failures or cloud infrastructure outages.
13. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OLLEGACY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
OLLEGACY DOES NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; OR (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.
14. Limitation of Liability
(A) Liability cap: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OLLEGACY'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (I) THE TOTAL SUBSCRIPTION FEES ACTUALLY PAID BY YOU IN THE 12 CALENDAR MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (II) ONE HUNDRED US DOLLARS ($100.00 USD).
(B) Exclusion of consequential damages: IN NO EVENT SHALL OLLEGACY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, COST OF SUBSTITUTE SERVICES, OR ANY OTHER INTANGIBLE LOSS, EVEN IF OLLEGACY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(C) Essential basis: THE PARTIES ACKNOWLEDGE THAT THESE LIMITATIONS REFLECT A REASONABLE ALLOCATION OF RISK AND ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN, WITHOUT WHICH OLLEGACY WOULD NOT HAVE ENTERED INTO THESE TERMS.
(D) Exceptions: Nothing limits or excludes liability for: (i) death or personal injury caused by negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any liability that cannot be excluded by applicable law.
15. Indemnification
You agree to defend, indemnify, and hold harmless Ollegacy, its officers, directors, employees, contractors, agents, licensors, and successors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:
- Your use of the Service in violation of these Terms
- User Content uploaded by you or your Members that infringes any third-party right or violates any law
- Your Organisation's collection or processing of Member personal data in violation of applicable data protection law
- Your Organisation's fundraising activities, including any misrepresentations made to donors
- Any claim by one of your Members arising from your administration of the community portal
- Your violation of any applicable law, regulation, or third-party right
Ollegacy reserves the right to assume exclusive control of any matter subject to indemnification, at your expense. You agree to cooperate fully with Ollegacy's defence of such claims.
16. Termination
Termination by you: You may terminate by cancelling your Subscription and deleting your Organisation account through the admin dashboard, or by providing written notice to legal@ollegacy.com.
Termination by Ollegacy: Ollegacy may suspend or terminate access, with or without notice, for: (a) material breach of these Terms, including non-payment; (b) conduct harmful to the Service, other users, or third parties; (c) fraudulent, abusive, or illegal activity; (d) a legal requirement to do so; or (e) a decision to discontinue the Service.
Effect of termination: Upon termination, your right to access and use the Service ceases immediately. All licences granted under these Terms terminate. Outstanding Fees accrued before termination remain due and payable.
Data export: Following termination, you may request a data export within 30 days by contacting legal@ollegacy.com. After 30 days, Ollegacy may permanently delete all data associated with your account.
Survival: Sections 2, 9, 10, 13, 14, 15, 18, and 19 survive termination.
17. Force Majeure
Ollegacy will not be in breach or liable for any failure or delay in performance to the extent caused by events beyond Ollegacy's reasonable control, including acts of God, natural disasters, pandemic or epidemic, war, terrorism, civil unrest, government action, power failure, internet or telecommunications disruption (including disruptions affecting Railway or Vercel), cyberattacks, or denial-of-service attacks.
In a force majeure event, Ollegacy will use commercially reasonable efforts to resume performance as soon as practicable and will notify affected Organisations of the event and expected impact.
18. Dispute Resolution
Informal resolution: Before initiating any formal legal proceedings, both parties agree to attempt informal resolution. The party raising a dispute must send written notice to the other describing the dispute in reasonable detail. The parties will negotiate in good faith for 30 days following receipt before either party may initiate litigation or arbitration.
Binding arbitration: If not resolved informally within 30 days, either party may elect binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, with one arbitrator seated in Florida. The arbitrator may award any remedy available at law or equity. The decision will be final, binding, and may be entered as a judgment in any court of competent jurisdiction.
Class action waiver: YOU AND OLLEGACY AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION. The arbitrator may not consolidate claims of multiple parties.
Small claims: Either party may bring an individual claim in a small claims court of competent jurisdiction for claims within that court's jurisdictional limits.
Injunctive relief: Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement of intellectual property or confidentiality obligations.
19. Governing Law
These Terms and any dispute arising out of or in connection with them are governed by the laws of the State of Florida, United States, without regard to conflict-of-law provisions.
Subject to the arbitration agreement in Section 18, both parties consent to the exclusive personal jurisdiction of the state and federal courts located in Miami-Dade County, Florida for any dispute not subject to arbitration.
20. Changes to Terms
We may update these Terms from time to time. We will notify Organisation Admins of material changes at least 14 days before they take effect, by email to the registered account address and/or by prominent notice in the Service. For changes required by law or to address a security issue, we may update immediately without prior notice. Your continued use after the effective date constitutes acceptance.
21. General Provisions
Entire Agreement: These Terms, together with the Privacy Policy, Data Processing Agreement (where applicable), and any written agreement between the parties, constitute the entire agreement and supersede all prior negotiations, representations, warranties, and understandings.
Severability: If any provision is found invalid, illegal, or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will continue in full force and effect.
Waiver: Failure to enforce any right or provision is not a waiver. No waiver is effective unless in writing and signed by an authorised representative of Ollegacy.
Assignment: You may not assign or transfer your rights or obligations without Ollegacy's prior written consent. Ollegacy may freely assign these Terms in connection with a merger, acquisition, corporate reorganisation, or sale of substantially all assets, with notice to you.
Notices: Legal notices to Ollegacy must be sent in writing to legal@ollegacy.com. Notices to you will be sent to the registered account email address.
No agency: Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between the parties.
Language: These Terms are written in English. Any translation is for convenience only; the English version controls in the event of any conflict.
22. Contact
For questions, legal notices, or correspondence regarding these Terms:
Transversal Group LLC (operating as Ollegacy)
State of Florida, United States
Legal: legal@ollegacy.com
Support: support@ollegacy.com
