Simple, honest pricing.

Yes — the Starter plan is completely free, forever, with no credit card required. You get the full member portal, community forum, free events (RSVP only), meetings, support wall, and internal pledge campaigns for communities of up to 20 members.

All plans — including Starter — can create events and collect RSVPs at no cost. Paid ticketing (selling tickets, accepting event donations, publishing public event pages, and enabling ambassador pages) requires the Growth plan or above. This lets you monetize your events while your community keeps 100% of ticket revenue. At checkout, public ticket buyers are shown an optional service tip to support Ollegacy — just like campaign donations.

A pledge is a commitment from a member to contribute a certain amount — no money moves, no payment processing required. It works like a "I'll donate $100 when this campaign is ready." This is available on all plans, including Starter. To accept real payments from donors (including people outside your community), you need a Growth plan or above with Stripe Connect.

We charge 0% platform fees on donations — your community keeps 100% of every donation. At checkout, donors are shown a transparent service tip prompt to support Ollegacy. This is a voluntary service fee paid to Ollegacy's operating company — not a charitable contribution, and completely separate from the donation. Tip options: 0%, 5%, 8%, 12%, or any custom amount including $0.00. Donors choose freely; the recipient (Ollegacy) and amount are shown clearly before payment. Note: Stripe's standard processing fee still applies (typically 2.9% + $0.30 per transaction).

A public campaign page is the main campaign at your community's URL (e.g. ollegacy.com/your-community/campaigns/summer-drive). A peer-to-peer (P2P) page is an individual fundraising page that each of your members can create for the same campaign — so 50 members each have their own page driving donations toward the shared goal. Both require a Growth or Professional plan.

On Professional, the Ollegacy name and branding are removed from the member portal entirely. Your members see only your community name and logo. The "Powered by Ollegacy" footer is also removed. Custom domain support (so your portal runs on your own URL instead of app.ollegacy.com) is coming soon.

Both approved members and pending applicants count toward your plan's member limit. This prevents gaming the system by leaving many applications in a pending state. On the Starter plan, once you reach 20, you'll need to upgrade to Growth to approve or add more members.

Existing members are never removed — they always retain access. Only new additions and approvals are blocked. When you hit the limit, you'll see a clear prompt to upgrade. Your community data, settings, history, and campaigns are fully preserved during an upgrade.

Yes. You can upgrade at any time — the new plan is effective immediately and we credit the remaining value of your current billing period. Downgrades take effect at the end of your current billing cycle. Cancellations are also effective at the end of the cycle; your community stays active and accessible until then.

We'll send you a reminder email immediately, followed by a second and third email over the following weeks. If the payment is not resolved by the fourth attempt, your plan is automatically downgraded to Starter — your community stays active but paid features (campaigns, public pages, custom branding) become inaccessible until billing is restored. No data is ever deleted.

Yes — we offer a 30% discount for registered nonprofits, faith organizations, and educational institutions. Contact us at support@ollegacy.com with your organization's documentation to apply.

We accept all major credit and debit cards (Visa, Mastercard, Amex) via Stripe. Annual billing is charged once per year at a 20% discount compared to monthly.

Yes. We can help you import member data from CSV files or other platforms. Reach out to support@ollegacy.com and we'll guide you through the migration process at no extra cost.