Contact
We're here to help.
Our team typically responds within one business day. For platform status and known issues, check our API health at api.ollegacy.com/health.
General support
Questions about your community, your account, or how the platform works.
Email us →support@ollegacy.com
Billing & plans
Subscription questions, upgrade requests, invoices, or nonprofit discount enquiries.
Email billing →support@ollegacy.com
Security disclosure
Found a vulnerability? Report it responsibly and we'll respond within 48 hours.
Report securely →security@ollegacy.com
Partnerships
Integration requests, white-label enquiries, or partnership opportunities.
Get in touch →support@ollegacy.com
Response time SLAs
Starter plan: Standard response, best effort
Growth plan: Priority support — 48-hour response
Professional plan: Priority support — 24-hour response + dedicated account manager
Security issues: 48-hour acknowledgement, 7-day resolution for critical issues